Mehro Merch

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Return Portal

Returns

Did my order go through?

What should I do if I entered an incorrect shipping address?

Can I modify or cancel my order?

Why was my order canceled?

Tracking Orders, Payments & Receipts

Accepted forms of payment:

Why was I charged multiple times?

My credit/debit card isn’t going through

What is a non-sterling transaction fee?

Payments

Our Shipping Process

Processing Time

How do I track my order?

Where is my order shipping from?

When will I receive my order?

International Customs and Fees

Can I have my package shipped to a hotel?

What should I do if my order is returned back to sender?

I paid for expedited shipping. Why hasn't my order shipped?

Where Do Orders Ship From?

Shipping

Our Return Policy

Why is my new record dusty or dirty?

Can you replace my noisy record?

My record is skipping — what should I do?

Vinyl Care & Troubleshooting Guide

Handling Out-of-Stock and Backorder Items During the Holidays

Return PortalUpdated a month ago